eTail Connect Autumn 2025

September 2025

Speakers

Advisory Board

Paula Bobbett, Chief Digital Officer at Boots

Paula Bobbett

Chief Digital Officer
Boots

Eva Botjos, Head of Social Media at John Lewis

Eva Botjos

Head of Social Media
John Lewis

Duncan Rutherford, Head of eCommerce at BT Shop

Duncan Rutherford

Head of eCommerce
BT Shop

Mark Mckenzie, CTO at Guitar Guitar

Mark Mckenzie

CTO
Guitar Guitar

Dave Robinson, Customer Strategy Director at Virgin Red

Dave Robinson

Customer Strategy Director
Virgin Red

Timo Raab, Global Head of eCommerce at L’Oreal

Timo Raab

Global Head of eCommerce
L’Oreal

Gianfranco Cuzziol, Global Head of CRM at Aesop & Natura Group

Gianfranco Cuzziol

Global Head of CRM
Aesop & Natura Group

Laura Ross, Head of Customer Transformation at Holland & Barrett

Laura Ross

Head of Customer Transformation
Holland & Barrett

Connect Expert Chairs & Speaker Panel

Oliver Banks, Founder & Host at OB&Co and The Retail Transformation Show podcast

Oliver Banks

Founder & Host
OB&Co and The Retail Transformation Show podcast

Kate Nightingale, Head Consumer Psychologist and Founder at Humanising Brands

Kate Nightingale

Head Consumer Psychologist and Founder
Humanising Brands

Graeme Matheson, Head of Planning & Performance at John Lewis Partnership

Graeme Matheson

Head of Planning & Performance
John Lewis Partnership

Steve Goodyear, European eCommerce Acceleration & Innovation Director at Mars

Steve Goodyear

European eCommerce Acceleration & Innovation Director
Mars

Stephen Langford, Director of Online at Marks and Spencer

Stephen Langford

Director of Online
Marks and Spencer

Bob Holt, Head of Digital Product at N Brown Group

Bob Holt

Head of Digital Product
N Brown Group

Chloe Heyes, Head of Digital Marketing at Signet Jewelers - Ernest Jones & H.Samuel

Chloe Heyes

Head of Digital Marketing
Signet Jewelers - Ernest Jones & H.Samuel

Sian Pilkington, Head of Social Media at Mint Velvet

Sian Pilkington

Head of Social Media
Mint Velvet

Laura Daniels, Head of 3rd Party E-Commerce at Seasalt

Laura Daniels

Head of 3rd Party E-Commerce
Seasalt

Guppi Masute, EMEA Senior eCommerce Retail Lead at Disney

Guppi Masute

EMEA Senior eCommerce Retail Lead
Disney

Hollie McLellan, Director of Customer Marketing at Boots

Hollie McLellan

Director of Customer Marketing
Boots

Dave Robinson, Customer Strategy Director at Virgin Red

Dave Robinson

Customer Strategy Director
Virgin Red

Nermin Magued, Digital Transformation & Acceleration Director at Avon

Nermin Magued

Digital Transformation & Acceleration Director
Avon

Dan Saunders, Head of e-Commerce at Stanley Black & Decker

Dan Saunders

Head of e-Commerce
Stanley Black & Decker

Will Rose, Technology Director at Hotter

Will Rose

Technology Director
Hotter

Jack Francis, Social Media & Content Manager at Ebay

Jack Francis

Social Media & Content Manager
Ebay

Kasia Buttery, Head of Global Online Customer Experience at La Perla

Kasia Buttery

Head of Global Online Customer Experience
La Perla

Mark Forrester, Digital Readiness Manager at Mitchells & Butlers

Mark Forrester

Digital Readiness Manager
Mitchells & Butlers

Natalija Neimane, CRM & Loyalty Specialist at .

Natalija Neimane

CRM & Loyalty Specialist
.

Jake Zini, Global Digital and Data Manager at Unilever

Jake Zini

Global Digital and Data Manager
Unilever

Claudia Cipolla, Head of Sales International at Axerve

Claudia Cipolla

Head of Sales International
Axerve

Leigh Marcum Phelps, Senior Enterprise Account Executive, International at Attentive

Leigh Marcum Phelps

Senior Enterprise Account Executive, International
Attentive

Craig Galvin, Senior Vice President of Business Development, EMEA and JPAC at Rokt

Craig Galvin

Senior Vice President of Business Development, EMEA and JPAC
Rokt

Tim Crouch, VP Strategic Partnerships and Business Development, EMEA at Rokt

Tim Crouch

VP Strategic Partnerships and Business Development, EMEA
Rokt

Maria Giacobbe, VP, Business Development at Epsilon

Maria Giacobbe

VP, Business Development
Epsilon

Kam Zulawski, Regional Sales Director at Dynatrace

Kam Zulawski

Regional Sales Director
Dynatrace

Carl Morphet, Senior Manager, Business Insights at Dynatrace

Carl Morphet

Senior Manager, Business Insights
Dynatrace

Brian McGlynn, General Manager of Commerce at Coveo

Brian McGlynn

General Manager of Commerce
Coveo

Adrian Baker, VP, Client Development, Europe at Inmar Intelligence

Adrian Baker

VP, Client Development, Europe
Inmar Intelligence

Darina Tzaneva, Senior Customer Strategy Manager at Narvar

Darina Tzaneva

Senior Customer Strategy Manager
Narvar

Paul Maguire, Retail/CPG Delivery at Endava

Paul Maguire

Retail/CPG Delivery
Endava

Mike Parfitt, Director of Account Management EMEA at Quantum Metric

Mike Parfitt

Director of Account Management EMEA
Quantum Metric

We're always looking ahead to book a roster of inspiring speakers. Contact us today to reserve your spot.

Want to see who spoke previously? View the list here.