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Get in front of retail’s budget-holders

Senior-Level Learning, Benchmarking and Networking At Its Best

Only senior-level decision makers from the UK’s leading retailers who are profiled on interests can attend eTail Connect Autumn, enabling you to have the most productive learning and networking experience.

The mix of high-level strategic case studies and interactive discussions focused on your biggest priorities means you can benchmark your eCommerce and digital marketing strategies with your peers and stay ahead of the curve.

Plus, meet with handpicked solution providers to efficiently determine who is best placed to support your current eCommerce and digital marketing priorities.

You can benefit from all of this over 2 interactive days at eTail Connect Autumn, ensuring you get the best ROI on your valuable time.

“Well worth spending two days out of the office. Insightful presentations, useful meetings and great networking.”

Head of Digital/eCommerce

“A great opportunity to network with industry peers and stay informed on the latest eCommerce developments.”

Director of Consumer Engagement Personal Health UK&I

“Extremely beneficial. A great balance of Presentations, Case Studies, Think Tanks and Supplier Meetings.”

Head Of Customer Experience

How it works


Be part of a high-level
invitation-only forum:

Learn from and network with senior eCommerce and digital marketing executives from UK’s top retailers


Join small-group peer-to-peer
interactive sessions:

Benchmark against eTail leaders to learn about the strategies in the current rapidly evolving landscape


Connect with handpicked
solution providers 1-1:

Evaluate how the most innovative industry solutions could help you weather this storm and thrive in the future


Secure video-conferencing under
Chatham House Rules:

Openly discuss your biggest priorities in an exclusive private forum

Be Inspired. Learn From:


Louisa Nicholls

Head of Marketing & Strategic Projects
John Lewis & Partners


Leon Andrew

Head of Digital Experience


Dave Robinson

Head of Customer Engagement Development


Melissa Weston

Marketing Lead UK & IE


Timur Cetin

Head of Digital Marketing
Ted Baker


Patrick Osborne

Head of Customer & Marketing Analytics


Nicola Tibbs

Head of eCommerce


Matt Diffey

Director of Group Strategy & Transformation
Pets at Home


Chris Conway

Head of eCommerce


Alice Hawcroft

Group Client Director – Ecommerce & Argos

Benchmark Your Strategies For:

  • Transforming your digital retail business model to better serve the needs of your increasingly digitally savvy customer base
  • Creating a seamless online shopping experience that boosts engagement and conversion rates on your site
  • Unlocking the full potential of social commerce as the rise in tweets, pins and likes are being leveraged by retailers for brand engagement and driving sales
  • Gaining an insight into your customers’ goals at every stage of their shopping journey to improve your CX across all touchpoints
  • Meeting your customers’ expectations for convenience with fulfilment realities and sustainability goals in mind

“Top retailers sharing top-level strategies in great detail. An excellent event for refining the thinking and realigning on what’s important – especially given the extreme market dynamics”

Head of eCommerce

“A great event that gathers likeminded retail peers from the UK– an amazing opportunity to benchmark and learn from the top ecommerce leaders”

Group Client Director – eCommerce & Argos

Join the Network

Frequently Asked Questions

How can I attend the event?
Simply click request an invitation and one of the team will be in touch to discuss your attendance.

What COVID-19 measures will be in place at the event?
Both the eTail Connect team and the venue will be adhering to UK Government guidance or legislation in place at the time of the event so rest assured, the event will be safe to attend and all precautions will be taken.

If I change my mind about attending can I access content on-demand?
No, the sessions will not be available after they take place. Due to confidentiality rules, you have to be pre-registered for the event to take part on the day.