As agentic AI evolves from assisting customers to acting on their behalf, retailers face a fundamental question: are we entering a new era where AI agents become the primary interface between brands and consumers? This Oxford-style debate challenges two opposing views on whether agentic AI will fundamentally reshape the retail experience or whether its impact is being overstated.
With AI agents increasingly shaping discovery and purchase paths - transforming search into proactive recommendation engines - brands that optimise content for agentic commerce now will be best positioned to influence buyer decisions this peak trading period.
Check out the incredible speaker line-up to see who will be joining Richard.
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