Leveraging Data and Integrating Channels for a Seamless Customer Journey

Did you know 71% of eCommerce leaders are looking to leverage zero-party data in a post-cookie landscape?

How confident are you in your omnichannel offering compared to your competitors?

We surveyed 100 Heads of eCommerce across the USA, Canada, and Europe. This report explores how organisations are looking to create a seamless shopping experience, enhancing personalisation, and harnessing data in a post-cookie landscape.

Download your copy to explore:

• Personalisation across the customer journey
• Harnessing data and marketing analytics
• Integrating channels for a seamless shopping experience