The Invitation-Only Forum for eCommerce, Digital Marketing & Omnichannel Leaders from UK’s Top Retailers

12/20/2024

eTail Connect Autumn is the Invitation-Only Forum for Omni-Channel, Digital Marketing and eCommerce Leaders from the UK’s Top Retailers. We provide high-level networking through a VIP, closed-door experience, supplemented by pre-qualified 1-1 meetings with hand-picked solution providers.

In September, over 2 days we brought together 98 eCommerce, Digital Marketing and Omni-Channel leaders from the top UK Retailers to the luxury venue, Sopwell House in St Albans! We hosted 20 engaging sessions to encourage benchmarking and learning from these senior peers. In addition, we offered 9 stand-alone 1-1 meeting slots; resulting in a total of 271 pre-qualified 30 minute meetings. Not just this, we also had networking experiences from our welcome drinks reception, networking bingo & the eTail end-of-summer games night party and dinner! Our senior attendees represented some of UK Top Retailers, such as:

The Very Group, John Lewis, No7, Holland & Barrett, Sainsbury’s, Bulk, Zooplus, Kingfisher, DAC Group, eClerx, SearchPilot, THG, Zooplus, Boots, Marks and Spencer, BT Shop, Hobbycraft, The Lego Group, Superdrug, Tiger of Sweden

The audience breakdown at eTail Connect Autumn read as follows:

View the full list of attendees here.


“Of the events I've been to this year so far, this has been up there with one of the best. I'd be lying if I said we wouldn’t come back. I look forward to hopefully having more of these conversations.” - Fabrizio Pierri, SDR, Corvidae


Our Retailer's Investment Priorities

The Senior-Level eCommerce, digital and marketing leaders that attended eTail Connect Autumn were the top decision makers and budget holders who are actively seeking new solutions. All our attendees had a minimum annual revenue of £10 million, with 49% of these having an annual revenue of £1 billion+. Each attendee had a minimum personal budget of at least £250,000, with 48% having a personal budget of £2.5 million+.

With the extensive profiling and marketing campaign that happens in the lead up to the event, you can guarantee that deals were made across the 2 days.

Here is a look at the solutions our eTail Connect Autumn digital, marketing & eCommerce leaders were looking to invest in, within the following 12 months:




An Unrivalled Speaker Faculty

Under Chatham House Rule, our 34 speakers hosted a mix of high-level strategic case studies and interactive discussions focused on the industry's biggest growth priorities. Our audience were able to engage in high-level strategic case studies and interactive discussions to benchmark their eCommerce and digital marketing plans. Our packed agenda of 20 sessions covered pressing industry topics, from Optimising Customer Experience & Driving Loyalty to Maximising Marketplace Potential & Harnessing AI.

  • Mark Emmett, Head of Data Science, The Very Group
  • Jemma Haley, Business Lead – Retail Media, John Lewis
  • Jad Freiha, Head of Analytics and Insight, Sweaty Betty
  • Jacqueline Joel, Head of Customer Technology, Superdrug
  • Justine Richards, Head of eCommerce, Tiger of Sweden
  • Laura Ross, Head of Customer Transformation, Holland & Barrett
  • Leanne Carden, Global Digital Director, No7
  • Dany Satine, Group Head of Retail Media: Digital Programmes, Kingfisher
  • Jade Jones, Metadata & Data Quality Manager, Sainsbury’s
  • Sophia Holland Thomas, Senior Digital Marketing Manager, Fat Face

These are just a handful of the brilliant speakers we heard from at eTail Connect Autumn 2024

Take a look at the full speaker line up and topics discussed by downloading our agenda here.



“All the attendees were the exact type of people we wanted to talk to, including new business and clients that are already existing within our portfolio.” - Besa Terholli, Client Engagement at eClerx

Social Media was Buzzing

There was a great buzz on social media whilst eTail Connect Autumn was taking place. Here’s a look at some of our favourite posts on LinkedIn:

Júlia Barcs, Global Partnerships Manager, Runtastic – “Huge thanks to WBR for organizing and running such a well-executed event. It was a pleasure to share insights and engage with some excellent speakers. Looking forward to more opportunities like this in the future! 🙌”

Stephen Quinn, eCommerce Trading Lead, KBF Enterprises – “Brilliant time had this week attending the eTail Connect event in St Albans. Feeling inspired by the event content, and fellow attendees conversations and talks. Lots of talk and ideas regarding Loyalty, Personalisation and AI to name a few topics..”

Save The Date

eTail Connect Autumn: 30th September - 1st October, Farnborough Exhibition & Conference centre

eTail Connect Autumn 2025 is already starting to take shape. Sponsorship opportunities are available now. If you want the chance to be introduced to your next client – get in touch with our team!

Get in touch here.

Return to Blog