eTail Connect Autumn 2020

09 - 10 September, 2020

Sopwell House Hotel & Spa, St Albans, UK

Geoff Bull, Marketing Director at Wiggle
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Geoff Bull

Marketing Director

Check out the incredible speaker line-up to see who will be joining Geoff.

Download The Latest Agenda

Agenda Day 1 - 9th September 2020

Wednesday, September 9th, 2020

11:30 AM Presentation - How to Drive Customer Experience and Loyalty across Multiple Channels: Mastering Emotional and Brand Engagement

  • How to use social media influencers and brand ambassadors to turn buying into an emotive experience
  • Creating emotional engagement in store and online in the eCommerce environment
  • How to turn your eCommerce site into a destination and rich source of information, not just a platform to buy products
  • How to drive loyalty by delivering a consistent experience across online and offline channels
  • How to treat the different channels to offer the best experience: is it best to vary the offers online and in-store or remain consistent?
  • How a remarkable app experience can drive customer loyalty and build trust