eDesk (Past Sponsor)

Entirely eCommerce focused, eDesk helps online retailers to quickly receive and respond to messages from customers. Directly integrated with over 35 channels such as Amazon, eBay, Shopify and Facebook, eDesk centralises your eCommerce support tickets into one inbox for easy handling. It combines rich order data with AI-powered automations to help remote teams deliver five-star customer experience. In addition to faster and smarter customer support, retailers can also benefit from other products including Feedback, which provides targeted review requests to improve seller ratings, and Repricer, which dynamically adjusts price to enable retailers win the buy box and grow revenue. It's the smarter way to do eCommerce. Headquartered in Dublin, with offices in Cork, Derry, New York and London, eDesk has thousands of customers in 66 countries around the world. These include brands from across the globe such as SuperGroup, Sennheiser, Carparts and Littlewoods, powering billions of dollars-worth of ecommerce transactions every year. xSellco now trades as eDesk.